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Disaster recovery services

Safeguard critical clinical data and systems with business continuity planning, replication and recovery SLAs tailored to healthcare operations.

Our Disaster Recovery service protects your organisation's critical data and systems, ensuring continuity when unexpected disruptions occur — using industry best practices and scalable technology aligned to your business needs.

Key features

Customised DR planning

Thorough assessment of IT infrastructure and business requirements
Comprehensive DR plan aligned with organisational goals
Regular review and updates for continued relevance

Advanced backup and replication

Continuous data protection with near-real-time replication
Multi-site redundancy to minimise single points of failure
Physical, virtual and cloud-based environment support

Rapid recovery

Industry-leading RTO and RPO targets
Automated failover and failback to minimise downtime
Recovery of individual files, applications or entire systems

Proactive monitoring

24/7 monitoring of primary and backup systems
Immediate threat detection and response
Regular health checks and performance optimisation

Our approach

Risk assessment — analysis of infrastructure, vulnerabilities and critical systems informs a tailored DR strategy.

Implementation — expert deployment with minimal disruption, seamless integration and comprehensive documentation and training.

Testing — scheduled DR tests including full failover exercises with detailed reports and improvement recommendations.

Continuous improvement — plans updated as infrastructure, processes and regulatory requirements evolve.

Security and compliance

Encryption in transit and at rest using industry-standard protocols
GDPR, HIPAA and relevant data protection compliance
Regular security audits and penetration testing of DR infrastructure

Service level agreements

We commit to SLAs covering RTO/RPO, availability during DR scenarios and response times for support and incident management — detailed in your service contract.